Hybrid Patient Access & Registration Specialist

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Job summary

Brigham and Women's Hospital in Boston is seeking a Patient Access/Registration specialist to ensure accurate data collection and to provide a positive patient experience that supports care and billing processes.

The role requires 2-3 years in healthcare patient access, a high school diploma or equivalent, and strong communication. You will work in a fast-paced, team-oriented environment with hybrid work at 221 Longwood Ave.

Qualifications

• Education: High School Diploma or Equivalent required.
• 2-3 years healthcare experience in patient access/registration.
• Experience with insurance verification and pre-authorization.
• HIPAA compliance and patient confidentiality knowledge.
• Excellent written and spoken communication; ability to work in a fast-paced team.

Responsibilities

• Greet patients and families in a professional manner.
• Verify insurance coverage and pre-authorization requirements.
• Collect and enter patient demographics and insurance data.
• Ensure accurate collection of demographic and insurance information.
• Obtain signatures for consent forms.
• Resolve insurance and billing-related issues.
• Maintain high level of customer service and resolve complaints.
• Adhere to HIPAA and confidentiality guidelines.

Skills

Patient access & registration

Insurance verification

HIPAA compliance

Customer service

Communication skills

Education

High School Diploma or Equivalent

Job description

Brigham and Women's Hospital in Boston is seeking a Patient Access/Registration specialist to ensure accurate data collection and to provide a positive patient experience that supports care and billing processes.

The role requires 2-3 years in healthcare patient access, a high school diploma or equivalent, and strong communication. You will work in a fast-paced, team-oriented environment with hybrid work at 221 Longwood Ave.