Hybrid Patient Access & Insurance Verifications Specialist

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 23,000 - 39,000; Full time

Job summary

2200 The Brigham and Women's Hospital, Inc. is seeking a Patient Access Specialist to ensure accurate collection and recording of patient information, greeting patients, and facilitating a smooth registration process to support patient care and billing workflows.

The role requires knowledge of insurance verification, HIPAA compliance, and strong communication skills in a fast-paced, team-oriented environment at our Boston campus.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of healthcare experience in patient access/registration.
• Knowledge of medical terminology and insurance verification.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, team environment.

Responsibilities

• Greet patients and families professionally.
• Verify insurance coverage and pre-authorization requirements.
• Collect and enter patient demographics and insurance information into EMR.
• Obtain necessary signatures for consent and authorization forms.
• Resolve insurance and billing-related issues.
• Maintain a high level of customer service and work to resolve customer complaints and issues in a timely and professional manner.
• Adhere to HIPAA regulations and patient confidentiality guidelines.

Skills

Insurance verification

Customer service

Medical terminology

Communication

Teamwork

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

2200 The Brigham and Women's Hospital, Inc. is seeking a Patient Access Specialist to ensure accurate collection and recording of patient information, greeting patients, and facilitating a smooth registration process to support patient care and billing workflows.

The role requires knowledge of insurance verification, HIPAA compliance, and strong communication skills in a fast-paced, team-oriented environment at our Boston campus.