Hybrid Licensing & Compliance Administrator

American Family Insurance; Denver (CO); Hybrid; USD 34,000 - 47,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Pension plan

Annual incentive

9 paid holidays

Paid time off

Job summary

American Family Insurance in Denver, CO is seeking a licensing specialist to ensure renewal and licensing applications comply with state and federal regulations. The role handles producer licenses, renewals and appointments, reporting, and database maintenance in a hybrid work setup.

You will monitor licensing communications, manage regulatory changes, and support the licensing team in processing and tracking licenses, with a focus on accuracy and confidentiality.

Qualifications

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience using Microsoft Office Excel, Word, and Access.
• Solid knowledge and understanding of legislative and regulatory insurance licensing processes.
• Solid knowledge and understanding of querying, analysis and reporting tools.

Responsibilities

• Processes producer new and renewal licensing applications on behalf of the producer for accuracy and completeness. Ensures licenses are maintained.
• Monitors producer licensing mailbox for communication requiring responses or follow-up. Maintains confidentiality of highly sensitive producer employee information submitted to obtain licensing on their behalf. Communicates status of applications and renewals as necessary.
• Maintains licensing database. Discusses recommended articles/updates necessary to maintain accurate licensing information as referenced by licensed producers.
• Processes company appointments into system. Understands state specific licensing requirements and confirms compliance requirements.
• Reviews proposed and enacted legislation, bulletins, and regulations to determine impact and makes recommendations on actionable items to the department manager.
• Monitors and communicates license renewal reminders. Ensures invoice payments are made in time and reconciliation is complete.

Skills

Customer service

Excel

Word

Access

Licensing regulations

Reporting tools

Tools

Licensing database

Job description

American Family Insurance in Denver, CO is seeking a licensing specialist to ensure renewal and licensing applications comply with state and federal regulations. The role handles producer licenses, renewals and appointments, reporting, and database maintenance in a hybrid work setup.

You will monitor licensing communications, manage regulatory changes, and support the licensing team in processing and tracking licenses, with a focus on accuracy and confidentiality.