Hybrid Lead & Sales Support Specialist

EDCO Products, Inc.; Hopkins (MN); Hybrid; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Hybrid work after training

Competitive hourly pay

Advancement opportunities

Employer retirement contribution 15%

Health, Vision, Dental, Life Insurance

Zusammenfassung

EDCO Products, Inc. is seeking a Lead and Sales Support Coordinator in Hopkins, Minnesota. The role acts as the main contact point for inbound leads, qualifying prospects, documenting information in the CRM, and routing qualified contacts to the Sales team.

After handoff, the Sales team handles opportunity development and quoting. The position emphasizes organization, attention to detail, and excellent communication.

Qualifikationen

• Minimum 6 months to 2 years in a customer service, sales support or related role.
• Able to pass pre-employment drug screen and background check.
• Strong computer skills; able to learn CRM and Microsoft Office tools.
• Excellent verbal communication with customers by phone.
• Strong data-entry accuracy and attention to detail.
• Organizational and time-management skills; able to manage follow-ups independently.

Aufgaben

• Respond to inbound leads via EDCO’s website, tradeshows, and other lead-generation activities.
• Qualify leads using an established process and document in the CRM.
• Route qualified leads to the appropriate Business Development Manager.
• Support CRM data maintenance and data quality.
• Coordinate sales-support requests for quotes or product guidance.
• Track lead activity and report results to the Marketing Manager.

Kenntnisse

CRM

Microsoft Office

Verbal communication

Attention to detail

Organization & time management

Ausbildung

Communications/Marketing/Business degree (coursework/cert/assoc/bach)

Tools

CRM software

Jobbeschreibung

EDCO Products, Inc. is seeking a Lead and Sales Support Coordinator in Hopkins, Minnesota. The role acts as the main contact point for inbound leads, qualifying prospects, documenting information in the CRM, and routing qualified contacts to the Sales team.

After handoff, the Sales team handles opportunity development and quoting. The position emphasizes organization, attention to detail, and excellent communication.