Senior Sales Support Lead (Hybrid)

CAIRE Inc; Saint Paul (MN); Hybrid; USD 41.000 - 45.000; Vollzeit

Zusammenfassung

CAIRE Inc. in Saint Paul, MN seeks a Lead Sales Support Coordinator to oversee daily sales support activities, coordinate complex orders, and liaise between customers, sales reps, operations and service teams.

The role provides guidance to team members, drives process improvements, and ensures accurate, timely execution of sales transactions to support business objectives and customer satisfaction. Hybrid work with on-site and remote days.

Qualifikationen

• Bachelor’s degree in marketing, business, or related area; 3–5 years experience in Sales Support, customer service or marketing or equivalent experience.
• Excellent written and verbal communication and interpersonal skills in English.
• Above-average computer proficiency in Microsoft Office Suite.

Aufgaben

• Ensure effective pre- and post-sale support to field sales consultants to achieve sales objectives and customer satisfaction.
• Prepare, assemble, and distribute system sales proposals using approved formats, products, configurations, and prices.
• Coordinate with customers, sales, and service teams to secure order information and ensure accurate order entry, shipment and invoicing.
• Maintain and distribute product and configuration information used by consultants in selling activities.
• Input system and supply orders with accuracy in a fast-paced environment.
• Serve as primary escalation point for complex customer and operational issues.
• Schedule domestic installation and training for new system purchases.

Kenntnisse

English communication

Interpersonal skills

MS Office proficiency

Ausbildung

Bachelor’s degree in marketing, business, or related area

Tools

Microsoft Office Suite

Jobbeschreibung

CAIRE Inc. in Saint Paul, MN seeks a Lead Sales Support Coordinator to oversee daily sales support activities, coordinate complex orders, and liaise between customers, sales reps, operations and service teams.

The role provides guidance to team members, drives process improvements, and ensures accurate, timely execution of sales transactions to support business objectives and customer satisfaction. Hybrid work with on-site and remote days.