Sales Support Lead - Lead Qualification & CRM

ADP, Inc.; Hopkins (MN); Hybrid; USD 34.000 - 41.000; Vollzeit

Benefits dieser Stelle

Optional hybrid work environment after

Competitive hourly pay

Opportunities for advancement

Up to 15% employer retirement contrib.

Great benefits: Paid Parental Leave, M

Medical, Company HSA Contribution, V

Dental, Company Paid Life Insurance

Zusammenfassung

EDCO Products, headquartered in Hopkins, Minnesota, is hiring a Lead and Sales Support Coordinator. This full-time clerical role supports the Sales team by handling inbound leads, qualifying prospects, documenting interactions in the CRM, and routing to the appropriate salesperson.

After handoff, the Sales team owns opportunity development and follow-up. The role offers growth potential within a collaborative, detail-oriented environment with hybrid work opportunities after training.

Qualifikationen

• Minimum of 6 months-2 years of experience in customer service, sales support, marketing support, inside sales, or related role.
• Able to pass pre-employment drug screen and background check.
• Strong computer skills and ability to learn CRM and Microsoft Office tools.
• Strong verbal communication skills and comfort talking with prospective customers by phone.
• Friendly, professional, customer-focused communication style.
• Strong attention to detail and accurate data entry.
• Strong organizational and time-management skills.

Aufgaben

• Lead response, qualification, documentation, and routing to Sales following established processes.
• Maintain CRM data with accurate information and timely follow-up on inbound leads.
• Route qualified leads to Business Development Managers per routing guidelines.
• Support Marketing Communications with data on lead sources and customer interests.
• Collaborate with Marketing Manager to improve lead qualification processes.
• Track lead activity metrics and report results to the Marketing Manager.

Kenntnisse

Customer service

Sales support

Marketing support

Inside sales

Communication skills

Attention to detail

Ausbildung

Bachelor's degree preferred

Tools

CRM

Microsoft Office

Jobbeschreibung

EDCO Products, headquartered in Hopkins, Minnesota, is hiring a Lead and Sales Support Coordinator. This full-time clerical role supports the Sales team by handling inbound leads, qualifying prospects, documenting interactions in the CRM, and routing to the appropriate salesperson.

After handoff, the Sales team owns opportunity development and follow-up. The role offers growth potential within a collaborative, detail-oriented environment with hybrid work opportunities after training.