Hybrid IT Systems Admin & End-User Support

Bond OpCo, LLC; Beverly Hills (CA); Híbrido; USD 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off

Descripción de la vacante

BOND is seeking an End User Support & System Administrator in Beverly Hills, CA. This hybrid role focuses on platform administration with 80% admin tasks and 20% end-user support, overseeing Jamf Pro, Intune, M365, Zoom suites, Claude, and Atlassian tools.

You’ll manage onboarding/offboarding, access reviews, license reconciliation, and security baselines while resolving tickets and authoring guides to prevent repeats.

Formación

• 3+ years in desktop or IT support with admin access to prod systems.
• Hands-on admin with Jamf Pro or Microsoft Intune; willing to learn the other.

Responsabilidades

• Own device management for Macs and PCs in Jamf Pro and Intune.
• Run Microsoft 365 and Entra ID administration: accounts, licenses, MFA, groups.
• Administer Zoom, Zoom Rooms, Zoom Phone, and Claude seats.
• Own Atlassian admin, incl. Jira Service Management as IT desk.
• Bring new SaaS tools online with SSO and SCIM provisioning.
• Maintain security baseline: antivirus/EDR, FileVault/BitLocker, patching.
• Handle onboarding/offboarding and license reconciliation.
• Provide hands-on support and write guides to prevent repeat tickets.

Conocimientos

Desktop support

Jamf Pro / Intune

macOS & Windows

M365 & Entra ID

SSO / identity

SaaS admin

Documentation

After-hours availability

Educación

Jamf certification

Microsoft certification (MD-102/MS-102)

Atlassian certification ACP-120

Herramientas

Jamf Pro

Intune

Microsoft 365

Entra ID

Zoom / Zoom Rooms / Zoom Phone

Claude seats

Atlassian Jira Service Management

Descripción del empleo

BOND is seeking an End User Support & System Administrator in Beverly Hills, CA. This hybrid role focuses on platform administration with 80% admin tasks and 20% end-user support, overseeing Jamf Pro, Intune, M365, Zoom suites, Claude, and Atlassian tools.

You’ll manage onboarding/offboarding, access reviews, license reconciliation, and security baselines while resolving tickets and authoring guides to prevent repeats.