Hybrid IT Systems Admin & End-User Support

BOND; Beverly Hills (CA); Híbrido; USD 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Bonus eligibility

Health, dental, and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off and holidays

Descripción de la vacante

BOND is a rapidly growing private aviation company headquartered in Beverly Hills, seeking an End User Support & Systems Administrator. The role focuses on administering end-user platforms across Mac/Windows and SaaS tools with heavy emphasis on platform configuration and security.

You will own Jamf Pro, Intune, M365, Entra ID, Zoom, Claude, and the Atlassian suite, while also handling onboarding/offboarding and license reconciliation.

Formación

• 3+ years in desktop support or IT operations with admin access to production systems
• Hands-on admin experience with Jamf Pro or Microsoft Intune; either one with willingness to learn the other
• Experience supporting macOS and Windows; familiarity with M365 admin center and Entra ID
• Knowledge of SSO (SAML or OIDC) and how identity, device compliance, and app access connect
• Experience administering two or more additional SaaS platforms with documented configuration
• Strong written documentation skills; able to explain technical issues to non-technical colleagues
• Availability for some early-morning and after-hours work

Responsabilidades

• Own device management for Macs and PCs in Jamf Pro and Intune
• Run M365 and Entra ID administration: accounts, licenses, groups, MFA, conditional access
• Administer Zoom, Zoom Rooms, Zoom Phone, and Claude seats and settings
• Own Atlassian administration including Jira Service Management
• Bring new SaaS tools online with SSO and SCIM provisioning; defined admin roles
• Maintain security baseline: antivirus/EDR, FileVault/BitLocker, OS patching
• Manage onboarding/offboarding, access reviews, and license reconciliation
• Resolve hands-on tickets for macOS, Windows, and mobile; write guides to prevent repeats

Conocimientos

Desktop support

System administration

Documentation

Communication

Time management

Herramientas

Jamf Pro

Intune

Microsoft 365

Entra ID

Zoom/Zoom Rooms/Zoom Phone

Claude

Jira Service Management

Descripción del empleo

BOND is a rapidly growing private aviation company headquartered in Beverly Hills, seeking an End User Support & Systems Administrator. The role focuses on administering end-user platforms across Mac/Windows and SaaS tools with heavy emphasis on platform configuration and security.

You will own Jamf Pro, Intune, M365, Entra ID, Zoom, Claude, and the Atlassian suite, while also handling onboarding/offboarding and license reconciliation.