Hybrid IT Support Tech — Security & Systems (Phoenix)

TheCorporate LLC; Phoenix (AZ); Hybrid; USD 40,000 - 65,000; Full time

Job summary

TheCorporate LLC is seeking an IT Support Technician to join our Phoenix area team. The role involves on-site/hybrid work, monitoring IT systems to ensure IT security, and providing first and second level support to end users in a dynamic environment.

A senior colleague will be on-site to provide onboarding and training, with the aim of building strong operational IT support capabilities and improving security posture across the organization.

Qualifications

• 1–3 years of experience in IT focused on monitoring, networks or servers.
• ITSM processes – Intermediate.
• Microsoft Office 365 – Advanced.
• Microsoft Intune – Advanced.
• Zabbix – Intermediate.
• Graylog – Intermediate.
• Experience with monitoring IT systems and IT security.
• Based in the USA (Phoenix area) – on-site/hybrid availability.

Responsibilities

• Monitor IT systems to ensure IT security.
• Regularly review IT settings and policies in assigned systems (Microsoft 365, Entra ID, Microsoft Intune).
• Provide first and second level support for end users.
• Full onboarding supported by an assigned senior colleague on-site.

Skills

IT monitoring

Networks

Servers

ITSM processes

Security monitoring

Experience in the USA

On-site/hybrid availability

Tools

Microsoft 365

Entra ID

Microsoft Intune

Zabbix

Graylog

Job description

TheCorporate LLC is seeking an IT Support Technician to join our Phoenix area team. The role involves on-site/hybrid work, monitoring IT systems to ensure IT security, and providing first and second level support to end users in a dynamic environment.

A senior colleague will be on-site to provide onboarding and training, with the aim of building strong operational IT support capabilities and improving security posture across the organization.