Hybrid IT Research Systems Analyst - Data & SDLC Pro

Healthcare IT Leaders, LLC; San Francisco (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Healthcare IT Leaders, LLC on the West Coast is seeking an IT Research Business Systems Analyst. This hybrid role requires occasional on-site days and supports Pacific Time operations; non-local remote candidates are considered.

You will provide functional support for Research Administration Systems and AR, act as the bridge between end users and technical teams, and perform data analysis while contributing to SDLC activities and training materials.

Qualifications

• 5+ years of functional/technical support with enterprise software such as PeopleSoft Grants, Contracts, Projects, Billing, and AR modules.
• Strong knowledge of database table structures and SQL with data extraction/analysis.
• 5+ years in a large, complex organization with accounting systems.
• Advanced knowledge of application design, functional/technical documentation, and testing methodologies.
• Demonstrated ability to gather, synthesize, and prioritize complex end-user requirements, and communicate them clearly to technical and non-technical audiences.
• Experience working with in-house and third-party development teams.
• Understanding of technical change management procedures for enterprise software.
• Strong written and verbal communication and interpersonal skills.

Responsibilities

• Provide functional support for Research Administration Systems (RAS), Accounts Receivable (AR), and related integrations.
• Serve as the primary bridge between end users and technical development resources.
• Deliver daily end-user support and triage complex system issues using incident management and ticketing procedures.
• Conduct extensive data analysis and system integrity reviews.
• Gather and document operational requirements from end users and business stakeholders.
• Translate requirements into functional specifications for coordination with development teams.
• Execute activities within established Software Development Life Cycle (SDLC) procedures covering design, documentation, fixes, enhancements, and upgrades.
• Create training materials for system support and change management, and lead cross-functional teams to resolve complex business or systems issues.

Skills

SQL

Data analysis

End-user support

SDLC

Requirements gathering

Communication

Tools

PeopleSoft

Job description

Healthcare IT Leaders, LLC on the West Coast is seeking an IT Research Business Systems Analyst. This hybrid role requires occasional on-site days and supports Pacific Time operations; non-local remote candidates are considered.

You will provide functional support for Research Administration Systems and AR, act as the bridge between end users and technical teams, and perform data analysis while contributing to SDLC activities and training materials.