Hybrid IT Manager — Multi-Location Infrastructure Lead

MOHR Talent; Marlborough (MA); Hybrid; USD 117,000 - 143,000; Full time

Job summary

MOHR Talent in Marlborough, MA is seeking an IT Manager to lead IT operations across multiple locations. The role focuses on infrastructure, security, and end-user support, ensuring reliable systems and minimal downtime in a fast-paced retail environment.

The successful candidate will manage networks, cloud services, cybersecurity measures, and deployments for new stores, while mentoring staff and coordinating with vendors and leadership to drive continuous improvement.

Qualifications

• 5–10 years of progressive experience in IT support, infrastructure, systems administration, or related IT functions.
• Deep understanding of TCP/IP, DNS, DHCP, VPNs, VLANs, firewalls, and wireless networking.
• Hands-on experience with firewall technologies and endpoint protection, backup, and security tooling.
• Experience supporting multi-location operations and coordinating deployments.

Responsibilities

• Design, configure, and maintain servers, LANs/WANs, VPNs, wireless, switches, routers, and firewalls.
• Implement security policies, patch systems, monitor for unauthorized access; manage backups and DR.
• Oversee security camera hardware installations across locations and centralize management.
• Plan and execute IT projects end-to-end: cloud migrations, upgrades, store openings.
• Administer cloud platforms and identity management: M365, Google Workspace, Azure AD/Entra, Okta.
• Provide end-user IT support for corporate employees and service centers; troubleshoot issues.

Skills

Troubleshooting

Communication

Multitasking

Organizational skills

Customer service

Vendor coordination

Travel readiness

Tools

Fortinet

SonicWall

Cisco Meraki

Microsoft 365

Windows Server

MDM (Intune/Jamf)

NinjaOne / Datto

Okta

Azure AD/Entra ID

Job description

MOHR Talent in Marlborough, MA is seeking an IT Manager to lead IT operations across multiple locations. The role focuses on infrastructure, security, and end-user support, ensuring reliable systems and minimal downtime in a fast-paced retail environment.

The successful candidate will manage networks, cloud services, cybersecurity measures, and deployments for new stores, while mentoring staff and coordinating with vendors and leadership to drive continuous improvement.