IT Infrastructure Manager - MSP Oversight & Hybrid Cloud

MeriCal®; Anaheim (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

No-cost vision insurance

Employer-paid life insurance

Paid company holidays

Generous paid time off

Sick leave

Employee assistance program

Wellness program

401(k) matching

Job summary

MeriCal is seeking an IT Infrastructure Manager to lead MeriCal's hybrid cloud/on-premises environment across multiple platforms, ensuring security, reliability, and alignment with business goals. You will work with an MSP, coordinate vendor relationships, and support manufacturing and corporate operations in a regulated setting.

The role requires five+ years in enterprise infrastructure, collaboration with procurement, and strong project coordination.

Qualifications

• Bachelor's degree in IT, CS, IS, Engineering, or related discipline preferred.
• Minimum five years of experience managing or supporting enterprise infrastructure environments.
• Experience overseeing Managed Services Providers (MSPs) or outsourced technology support organizations.
• Experience working with external technology vendors and procurement partners.
• Experience supporting multi-site business environments.
• Manufacturing, distribution, life sciences, food, supplement, or other regulated industry experience preferred.

Responsibilities

• Oversee day-to-day infrastructure operations supporting business and manufacturing activities.
• Monitor infrastructure performance, availability, reliability, and service quality.
• Coordinate resolution of infrastructure-related incidents, outages, and escalations.
• Ensure infrastructure services support business continuity and operational objectives.
• Review service metrics and identify opportunities for operational improvement.
• Maintain awareness of infrastructure risks and recommend corrective actions as necessary.
• Coordinate infrastructure projects and technical initiatives across the organization.
• Support planning and scheduling of maintenance activities and technology implementations.
• Coordinate stakeholders, vendors, and technical resources to ensure project success.
• Maintain infrastructure documentation, inventories, standards, and procedures.

Skills

Infrastructure management

MSP oversight

Vendor management

Cybersecurity awareness

Project coordination

Effective communication

Education

Bachelor's degree in IT/CS/IS/Engineering

Tools

Microsoft 365

Microsoft Azure

Active Directory

Network infrastructure

Firewall & security

Server & storage

VMware / Virtualization

Endpoint management

Backup & Disaster Recovery

Job description

MeriCal is seeking an IT Infrastructure Manager to lead MeriCal's hybrid cloud/on-premises environment across multiple platforms, ensuring security, reliability, and alignment with business goals. You will work with an MSP, coordinate vendor relationships, and support manufacturing and corporate operations in a regulated setting.

The role requires five+ years in enterprise infrastructure, collaboration with procurement, and strong project coordination.