Hybrid Inside Sales & Support Associate

Keystone Technologies Inc; Richmond (VA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance (voluntary)

Group life insurance (employer-paid)

Short-term disability

401k with company match

Paid time off

Philanthropic opportunities

Job summary

Keystone Technologies Inc. is hiring an Inside Sales Associate to support the Sales Team by managing quote opportunities, responding to inquiries, and building strong customer relationships.

Based in the lighting industry, the role requires 1–2 years sales experience, product knowledge, and ability to work in a fast-paced environment. The position offers remote work with onboarding at Headquarters and occasional travel.

Qualifications

• Lighting industry experience required.
• Strong product knowledge to recommend solutions.
• Outstanding customer service with fast, clear communication.
• Experience using CRM systems and order processing.

Responsibilities

• Manage quote opportunities and respond to customer inquiries.
• Cross-reference part numbers and provide accurate recommendations.
• Create and manage opportunities in the CRM.
• Monitor inventory and support order fulfillment.
• Build relationships with customers and distributors.
• Process time-sensitive purchase orders.

Skills

Lighting industry experience

Product knowledge

Customer service

CRM experience

Analytical skills

MS Word & Excel

Education

Bachelor's in business administration or related field

Tools

CRM (Salesforce)

Prophet 21

Microsoft Word

Excel

Job description

Keystone Technologies Inc. is hiring an Inside Sales Associate to support the Sales Team by managing quote opportunities, responding to inquiries, and building strong customer relationships.

Based in the lighting industry, the role requires 1–2 years sales experience, product knowledge, and ability to work in a fast-paced environment. The position offers remote work with onboarding at Headquarters and occasional travel.