Hybrid Inside Sales Rep - 100+ Accounts, Growth Path

Creative Alignments; Franklin Park (IL); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Blue Cross Blue Shield medical

Company HSA match

Dental and vision coverage

Long-term disability

401(k) with company match

Paid vacation and sick time

Hybrid schedule in Franklin Park

AI-powered BI tool access

Job summary

Mandel Metals, Inc. is seeking an inside sales professional to support a 100+ account book and act as the liaison between customers and internal teams. The role offers growth into outside sales, operations, or leadership with a hybrid work schedule in Franklin Park.

You will enter orders, monitor shipments, and coordinate with Operations, Purchasing, Logistics, and Accounting to ensure promises become reality. This position emphasizes attention to detail and clear communication across levels.

Qualifications

• High school diploma or equivalent; recent graduates are welcome.
• Familiar with ERP/CRM systems, email, and MS Office; no system-specific experience required.
• Ability to manage multiple customers, orders and priorities with urgency.
• Experience in customer service, inside sales, order management or account support preferred.
• Experience in metals service center, manufacturing, logistics, distribution, or industrial environment preferred.
• Familiarity with aluminum coil and sheet products, processing and inventory programs is a plus.

Responsibilities

• Enter orders and releases into ERP, confirming alloy, temper, gauge, dimensions, tolerances, pricing and delivery dates.
• Keep customers informed on order status and resolve routine service issues.
• Monitor open orders, inventory positions and stock programs to prevent delivery problems.
• Coordinate with Operations, Purchasing, Logistics, Quality and Accounting on shipping, quality concerns and invoicing; escalate risks.
• Support outside reps with customer history, open-order reports, and inventory information; provide vacation coverage.

Skills

Attention to detail

Organizational skills

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

ERP/CRM proficiency

Microsoft Excel

Job description

Mandel Metals, Inc. is seeking an inside sales professional to support a 100+ account book and act as the liaison between customers and internal teams. The role offers growth into outside sales, operations, or leadership with a hybrid work schedule in Franklin Park.

You will enter orders, monitor shipments, and coordinate with Operations, Purchasing, Logistics, and Accounting to ensure promises become reality. This position emphasizes attention to detail and clear communication across levels.