Metals Inside Sales Account Manager

Reliance, Inc.; Peachtree Corners (GA); On-site; USD 42,000 - 78,000; Full time

Job summary

Reliance, Inc. is seeking an Inside Sales professional to promote and maintain sales by originating and developing leads, primarily through phone and email interactions with customers.

The role emphasizes customer service and building long-term relationships to grow accounts and drive repeat business. Responsibilities include managing assigned customer accounts, providing solutions, preparing quotations, monitoring satisfaction, and coordinating with operations to fulfill terms, while staying

Qualifications

• 2+ years of relevant experience in sales, customer service, or related field.
• Strong communication and interpersonal skills for remote and face-to-face interactions.
• Knowledge of metals industry a plus but not required.

Responsibilities

• Maintain, develop, and grow customer accounts through face-to-face and virtual outreach.
• Serve as primary contact for customers, manage relationships and resolve issues.
• Identify long- and short-term customer needs and provide solutions.
• Generate new business and drive repeat sales by ensuring customer satisfaction.
• Prepare quotations and coordinate with operations to fulfill terms.
• Monitor customer satisfaction and gather feedback for service improvement.
• Support inventory planning and understand market trends relevant to customers.

Skills

Sales experience

Customer service experience

Communication skills

Analytical skills

Multitasking

Time management

Microsoft Office

Education

High School diploma/GED

Bachelor’s degree

Job description

Reliance, Inc. is seeking an Inside Sales professional to promote and maintain sales by originating and developing leads, primarily through phone and email interactions with customers.

The role emphasizes customer service and building long-term relationships to grow accounts and drive repeat business. Responsibilities include managing assigned customer accounts, providing solutions, preparing quotations, monitoring satisfaction, and coordinating with operations to fulfill terms, while staying