Hybrid Inbound SDR - SaaS Growth Champion

Zendesk, Inc.; Austin (TX); Hybrid; USD 45,000 - 68,000; Full time

Job summary

Zendesk, Inc. in Austin, Texas, is seeking an energetic inbound Sales Development Representative (SDR) to join our Sales team.

You will call and qualify leads, schedule meetings with Account Executives, and help build a fun, high-energy team environment in a fast-paced SaaS company. The role emphasizes active listening, multitasking, strong written and verbal communication, and a track record of meeting monthly targets.

Qualifications

• Bachelor’s degree preferred.
• Experience in sales, customer-facing roles, or internships.
• Demonstrated success in meeting monthly targets.

Responsibilities

• Promptly follow up on leads expressed interest in Zendesk (trial, demo, contact form leads).
• Complete qualification calls to identify prospect needs.
• Create opportunities in Salesforce and schedule meetings with Account Executives.
• Contribute to a great team environment and energetic atmosphere.
• Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc).

Skills

Active listening

Multi-tasking

Verbal communication

Written communication

Sales enthusiasm

Team player

Goal-oriented

Education

Bachelor's degree

Job description

Zendesk, Inc. in Austin, Texas, is seeking an energetic inbound Sales Development Representative (SDR) to join our Sales team.

You will call and qualify leads, schedule meetings with Account Executives, and help build a fun, high-energy team environment in a fast-paced SaaS company. The role emphasizes active listening, multitasking, strong written and verbal communication, and a track record of meeting monthly targets.