Hybrid Implementation Specialist | Training & Success

The Reynolds and Reynolds Company; Dayton, Northern (OH, KY); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Health savings account

401(k) matching

Paid vacation

Sick days

Job summary

The Reynolds and Reynolds Company is seeking an Implementation Specialist to guide customers through the launch and adoption of our software solutions. You will coordinate milestones, configure software to fit needs, and deliver user training while ensuring a smooth customer experience.

Roles may include project management, training, or specification setup depending on the assigned team, with a hybrid work schedule based on position eligibility after training.

Qualifications

• High school diploma required.
• Associate or bachelor’s degree preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to quickly learn new software and adapt to changing priorities.
• Experience in customer service, project management, training, or business analysis is a plus.
• Automotive dealership experience is an asset, but not required.

Responsibilities

• Guide customers through successful launch and adoption of software solutions.
• Coordinate project milestones and milestones tracking.
• Configure software to meet customer requirements.
• Deliver user training and ensure a smooth customer experience.
• Role may vary from project management to training or specification setup depending on the team.

Skills

Organization & multitasking

Verbal & written communication

Learning new software

Customer service experience

Education

Associate degree

Bachelor’s degree

Job description

The Reynolds and Reynolds Company is seeking an Implementation Specialist to guide customers through the launch and adoption of our software solutions. You will coordinate milestones, configure software to fit needs, and deliver user training while ensuring a smooth customer experience.

Roles may include project management, training, or specification setup depending on the assigned team, with a hybrid work schedule based on position eligibility after training.