Hybrid Desktop Support Technician — Grow Your IT Career

Service Metal Products; St. Louis (MO); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

HRA

401(k) Match

Profit Sharing

Paid Time Off

Holidays

Parental Leave

Bonus Opportunities

Financial Advisor

Job summary

Service Metal is seeking a Desktop Support Technician to support end users and technology across our corporate headquarters in Maryland Heights and our St. Louis warehouse.

This full-time onsite role involves assisting with Windows 365, network basics, and IT processes while traveling between two locations. You’ll join a growing IT team, resolve help desk issues, and contribute to reliable technology solutions across multiple sites.

Qualifications

• BS in Computer Science or STEM or equivalent experience.
• Experience with remote desktop management.
• Familiarity with Windows and Microsoft 365.
• Experience setting up basic LAN networks.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to travel between two sites.

Responsibilities

• Respond to IT help desk communications to resolve issues.
• Perform network troubleshooting.
• Support Microsoft 365 administration and user accounts.
• Update internal users' software and applications.
• Collaborate with IT Department to meet goals.
• Develop training material for employees on hardware/software.

Skills

Remote Desktop

Windows OS

Microsoft 365

LAN setup

Multi-tasking

Independent worker

Team collaboration

Willing to travel

Education

B.S. in Computer Science or STEM-related education or equivalent experience

Job description

Service Metal is seeking a Desktop Support Technician to support end users and technology across our corporate headquarters in Maryland Heights and our St. Louis warehouse.

This full-time onsite role involves assisting with Windows 365, network basics, and IT processes while traveling between two locations. You’ll join a growing IT team, resolve help desk issues, and contribute to reliable technology solutions across multiple sites.