Hybrid Customer Experience Banker | Financial Concierge

Huntington Bank; Cincinnati (OH); Hybrid; USD 44,000 - 54,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS in Cincinnati, OH. You will act as a Financial Concierge, handling walk-in customers, processing transactions, and identifying opportunities to grow banking relationships with tasteful referrals across departments.

The role emphasizes excellent service, sales through a disciplined process, and adherence to security and regulatory guidelines. Office-based with potential flexible work arrangements; overtime eligibility varies by

Qualifications

• High School Diploma or GED required; 1 year of customer service or related role; Bachelor's degree optional.
• Preferred: 1 year+ in banking, financial services or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Grow customer relationships through a disciplined sales process and referrals.
• Educate customers on deposit products and refer to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS in Cincinnati, OH. You will act as a Financial Concierge, handling walk-in customers, processing transactions, and identifying opportunities to grow banking relationships with tasteful referrals across departments.

The role emphasizes excellent service, sales through a disciplined process, and adherence to security and regulatory guidelines. Office-based with potential flexible work arrangements; overtime eligibility varies by