Financial Concierge & Customer Experience Banker — Hybrid

Huntington Bancshares, Inc.; Shaker Heights (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. in Ohio is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit and other banking services.

You will process transactions accurately and balance daily while delivering exemplary service. The role emphasizes proactive relationship-building through a disciplined sales process, educating customers, and

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or military service in relevant role, or Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through disciplined sales and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Banking products

Education

High School Diploma

Tools

Online banking

Mobile banking

Job description

Huntington Bancshares, Inc. in Ohio is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit and other banking services.

You will process transactions accurately and balance daily while delivering exemplary service. The role emphasizes proactive relationship-building through a disciplined sales process, educating customers, and