Customer Experience Banker: Financial Concierge

Huntington Bank; Columbus (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker (Non NMLS) in Columbus, OH to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits, and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. Preferred candidates have 1+ year in banking or relevant customer service roles, cash handling skills, and comfort with

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, outbound calling, and referrals.

Skills

Customer service

Cash handling

Sales ability

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker (Non NMLS) in Columbus, OH to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits, and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. Preferred candidates have 1+ year in banking or relevant customer service roles, cash handling skills, and comfort with