Customer Experience Banker: Your Financial Concierge

Huntington Bancshares, Inc.; Cincinnati (OH); On-site; USD 38,000 - 60,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Cincinnati to deliver exceptional service and proactively identify financial goals for customers.

You will retain and grow consumer and business relationships by recommending deposit products and other banking services, while processing transactions accurately and balancing daily. This role emphasizes customer service, sales discipline, and adherence to policies.

Qualifications

• High School Diploma or GED required; 1+ year of customer service or military service in a related role, or a Bachelor's degree.
• 1 year or more in customer service in banking, financial services or goal-driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile and online banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through disciplined sales and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures (operational, security, risk, regulatory).
• Demonstrate sales, service, and relationship management skills in banking.

Skills

Customer service

Sales

Banking knowledge

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Cincinnati to deliver exceptional service and proactively identify financial goals for customers.

You will retain and grow consumer and business relationships by recommending deposit products and other banking services, while processing transactions accurately and balancing daily. This role emphasizes customer service, sales discipline, and adherence to policies.