Financial Concierge: Customer Experience Banker (Hybrid)

Huntington Bancshares, Inc.; Chardon (OH); Hybrid; USD 37,000 - 47,000; Full time

Job summary

Huntington Bancshares, Inc. in Ohio is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, helping them meet financial goals by identifying needs and recommending deposits and other banking products and services.

This role emphasizes excellent service, accurate transactions, and proactive relationship building with customers and partners; flexible work arrangements may apply where available.

Qualifications

• High School Diploma or GED with 1 year of customer service or related experience or a Bachelor's Degree.
• Experience in banking, financial services, or goal-driven retail sales preferred.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through disciplined sales and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Relationship management

Communication

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

CRM systems

Job description

Huntington Bancshares, Inc. in Ohio is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, helping them meet financial goals by identifying needs and recommending deposits and other banking products and services.

This role emphasizes excellent service, accurate transactions, and proactive relationship building with customers and partners; flexible work arrangements may apply where available.