Hybrid Customer Experience Banker | Growth & Service

Huntington; Columbus, Northern (OH, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington in Columbus, OH seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers reach financial goals by discussing deposits and banking products, processing transactions accurately, and balancing daily activity with exemplary service.

This role emphasizes proactive relationship building through a disciplined sales approach, educating customers, and referring them to other bank areas to deepen partnerships while adhering to

Qualifications

• High School Diploma or GED required; 1 year of customer service or military service in an admin/contracting role or a Bachelor’s degree preferred.
• 1 year or more customer service in banking/financial services or goal-driven retail sales preferred.
• Cash handling skills and comfort with technology (mobile/online banking) recommended.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Proactively grow relationships through disciplined sales, follow-ups, and referrals.

Skills

Customer service

Sales skills

Communication

Problem solving

Education

High School Diploma or GED

Bachelor’s degree (optional)

Tools

Cash handling

Mobile banking

Online banking

Job description

Huntington in Columbus, OH seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers reach financial goals by discussing deposits and banking products, processing transactions accurately, and balancing daily activity with exemplary service.

This role emphasizes proactive relationship building through a disciplined sales approach, educating customers, and referring them to other bank areas to deepen partnerships while adhering to