Hybrid Customer Experience Banker - Financial Concierge

Huntington National Bank; Reynoldsburg (OH); Hybride; USD 40 000 - 50 000; Plein temps

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and recommending appropriate deposits and other banking products and services.

The role emphasizes accurate transaction processing, daily balancing, and delivering exemplary customer service in an office environment with a flexible work arrangement.

Qualifications

• Minimum 1 year of customer service or related experience.
• High School Diploma or GED; Bachelor's degree acceptable.

Responsabilités

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate strong sales, service, and communication skills.

Connaissances

Customer service

Sales

Banking knowledge

Formation

High School Diploma or GED

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and recommending appropriate deposits and other banking products and services.

The role emphasizes accurate transaction processing, daily balancing, and delivering exemplary customer service in an office environment with a flexible work arrangement.