Hybrid Commercial Auto Claims Adjuster – Property Damage

CLM Dallas Chapter; Plano (TX); Híbrido; USD 48.000 - 68.000; Tempo integral

Resumo da vaga

Liberty Mutual Insurance in Plano, Texas is seeking a Commercial Insurance Claims Representative for a hybrid role that combines in-office collaboration with remote work for focused tasks.

You will review and process simple to straightforward commercial claims within authority limits, ensuring compliance with policy terms and legal requirements, while benefiting from paid education and training.

Qualificações

• Bachelor's degree preferred; high school diploma or equivalent required.
• 1–2 years of experience; claims handling skills preferred.
• Strong customer service and technology skills.
• Able to navigate multiple systems; strong organizational and communication skills.
• License may be required in multiple states by state law.

Responsabilidades

• Investigates claim using internal and external resources including speaking with the insured or other involved parties; analyzes reports; researches past claim activity; uses evaluation tools to assess damage and loss.
• Extensive and timely direct interaction with insureds, claimants, agents and internal customers.
• Determines policy coverage through analysis of investigation data and policy terms; notifies agent and insured of coverage or issues.
• Establishes claim reserve requirements and makes adjustments during processing of claims.
• Determines and negotiates settlement amounts for damages claimed within assigned authority limits.
• Writes simple to moderately complex property damage estimates or reviews auto damage estimates.
• Takes statements when necessary and coordinates with Field Appraisal, Subrogation, SIU as appropriate.
• Maintains accurate claim file/damage documentation and diaries throughout the life of claim cases.
• Alerts Unit Leader to the possibility of fraud or subrogation potential.

Conhecimentos

Customer service

Technology skills

Communication skills

Organizational skills

Formação

Bachelor's Degree

Descrição da vaga

Liberty Mutual Insurance in Plano, Texas is seeking a Commercial Insurance Claims Representative for a hybrid role that combines in-office collaboration with remote work for focused tasks.

You will review and process simple to straightforward commercial claims within authority limits, ensuring compliance with policy terms and legal requirements, while benefiting from paid education and training.