Rideshare Commercial Auto Damage Claims Adjuster

Liberty Mutual Insurance; Chandler (AZ); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Liberty Mutual Insurance is hiring a Commercial Insurance Claims Representative for a hybrid work setting. You will review and process simple and complex commercial claims within your authority, while benefiting from paid education and a broad benefits program.

The role blends in-office collaboration with remote work for focused tasks. Responsibilities include investigating claims, communicating with insureds and agents, assessing coverage, setting reserves, negotiating settlements, and

Qualifications

• Bachelor’s Degree preferred; high school diploma or equivalent required.
• 1-2 years of experience; claims handling skills preferred.
• Strong customer service and technology skills.
• Able to navigate multiple systems, with solid organizational and communication abilities.

Responsibilities

• Investigates claim using internal and external resources, speaking with insured or involved parties.
• Direct interaction with insureds, claimants, agents and internal customers.
• Determines policy coverage through analysis of data and policy terms.
• Establishes claim reserves and makes adjustments during processing.
• Determines and negotiates settlement amounts within authority.
• Writes simple to moderately complex property or auto damage estimates.
• Takes statements and coordinates with Field Appraisal, Subrogation, SIU as needed.
• Maintains accurate claim files and diaries per guidelines.

Skills

Customer service

Technology skills

Communication

Education

Bachelor's Degree

High school diploma

Job description

Liberty Mutual Insurance is hiring a Commercial Insurance Claims Representative for a hybrid work setting. You will review and process simple and complex commercial claims within your authority, while benefiting from paid education and a broad benefits program.

The role blends in-office collaboration with remote work for focused tasks. Responsibilities include investigating claims, communicating with insureds and agents, assessing coverage, setting reserves, negotiating settlements, and