Hybrid Auto Physical Damage Claims Adjuster - Commercial

Liberty Mutual Insurance; Lake Oswego (OR); Hybride; USD 60 000 - 75 000; Plein temps

Résumé du poste

Liberty Mutual Insurance is seeking a Commercial Insurance Claims Representative to join our hybrid workplace, balancing in-person collaboration with the flexibility of remote work for focused tasks. You will review and process straightforward commercial claims within assigned authority, leveraging our training and education provided by Liberty Mutual.

Become part of a fast-growing team that values integrity and service.

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent required.
• 1-2 years of claims handling experience preferred.
• Strong customer service and technology skills; ability to navigate multiple systems and stay organized.

Responsabilités

• Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
• Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
• Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
• Establishes claim reserve requirements and makes adjustments, as necessary during the processing of the claims.
• Determines and negotiates settlement amount for damages claimed within assigned authority limits.
• Write simple to moderately complex property damage estimates or review auto damage estimates.
• Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
• Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.
• Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.

Connaissances

Customer service

Technology skills

Organizational skills

Communication skills

Formation

Bachelor’s degree preferred

High school diploma or equivalent required

Description du poste

Liberty Mutual Insurance is seeking a Commercial Insurance Claims Representative to join our hybrid workplace, balancing in-person collaboration with the flexibility of remote work for focused tasks. You will review and process straightforward commercial claims within assigned authority, leveraging our training and education provided by Liberty Mutual.

Become part of a fast-growing team that values integrity and service.