Hybrid Commercial Auto Claims Adjuster - Property Damage

Liberty Mutual Insurance; Plano (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Paid education and training

Comprehensive benefits

Job summary

Liberty Mutual is seeking a Commercial Insurance Claims Representative in a hybrid role near Plano, TX. You will review and process simple to moderately complex commercial claims within your authority, collaborating with insureds, agents, and internal teams.

Responsibilities include assessing coverage, reserves and settlements, maintaining documentation, and escalating as needed. Liberty Mutual offers paid education and training, a robust benefits package, and opportunities for professional

Qualifications

• Bachelor’s Degree preferred or equivalent experience.
• 1–2 years of claims handling experience preferred.
• Strong customer service and technology skills.
• Ability to navigate multiple systems, with solid organizational and communication skills.

Responsibilities

• Investigates claims using internal and external resources, including discussions with insureds and involved parties.
• Extensive direct interaction with insureds, claimants, agents, and internal customers.
• Determines policy coverage through data analysis and policy terms; communicates findings to relevant parties.
• Establishes claim reserve requirements and adjusts as needed during processing.
• Determines and negotiates settlements within authority; writes simple to moderately complex estimates.
• Takes statements and collaborates with Field Appraisal, Subrogation, and SIU when appropriate.
• Maintains accurate claim files and documentation throughout the lifecycle.

Skills

Claims handling

Customer service

System navigation

Communication

Education

Bachelor's Degree preferred

Tools

Claims software

Job description

Liberty Mutual is seeking a Commercial Insurance Claims Representative in a hybrid role near Plano, TX. You will review and process simple to moderately complex commercial claims within your authority, collaborating with insureds, agents, and internal teams.

Responsibilities include assessing coverage, reserves and settlements, maintaining documentation, and escalating as needed. Liberty Mutual offers paid education and training, a robust benefits package, and opportunities for professional