Hybrid Collection Specialist – Newark, DE | Skip Tracing

Onward Search; Newark (DE); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401(k) Program

eLearning and Ongoing Training

Education Reimbursement

Job summary

A leading industry company is seeking a Collection Specialist to support their collections team in Newark, DE. This hybrid position will require two days per week in the office and involves managing delinquent accounts, communicating with debtors through various channels, and documenting all interactions. The ideal candidate should possess strong negotiation and organizational skills, along with some experience in finance or customer service. This position is part of a short-term assignment expected to last less than a month.

Qualifications

• Effective verbal and written communication skills, with strong negotiation abilities.
• Ability to handle difficult conversations professionally and empathetically.
• Organizational skills with attention to detail and time management.

Responsibilities

• Manage a portfolio of overdue accounts and follow up to recover payments.
• Contact debtors via phone, email, and written correspondence to discuss outstanding balances and payment options.
• Record all collection activities accurately, including communications and payment arrangements.

Skills

Negotiation skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Collections software

CRM systems

Job description

A leading industry company is seeking a Collection Specialist to support their collections team in Newark, DE. This hybrid position will require two days per week in the office and involves managing delinquent accounts, communicating with debtors through various channels, and documenting all interactions. The ideal candidate should possess strong negotiation and organizational skills, along with some experience in finance or customer service. This position is part of a short-term assignment expected to last less than a month.