Evening Collections Specialist (Overdue Accounts)

Bernard Personnel Consultants; Newark (DE); On-site; USD 35,000 - 50,000; Full time

Job summary

Bernard Personnel Consultants is seeking a collections representative in Newark, DE. Responsibilities include contacting overdue accounts, taking payments over the phone, negotiating settlements, and complying with consumer protection laws. Candidates must possess strong verbal communication skills and have previous experience in customer service or collections. The role requires working late until 9pm two nights per week and passing a criminal background check. This is an on-site position within a call center environment.

Qualifications

• Good verbal communication skills.
• Experience in customer service or collections.
• Ability to work on a Windows-based computer.

Responsibilities

• Contact accounts that are overdue in a call center environment.
• Take payments over the phone.
• Work out payment arrangements with consumers.
• Negotiate settlements.
• Adhere to all consumer protection laws.

Skills

Verbal communication skills

Customer service experience

Collections experience

Job description

Bernard Personnel Consultants is seeking a collections representative in Newark, DE. Responsibilities include contacting overdue accounts, taking payments over the phone, negotiating settlements, and complying with consumer protection laws. Candidates must possess strong verbal communication skills and have previous experience in customer service or collections. The role requires working late until 9pm two nights per week and passing a criminal background check. This is an on-site position within a call center environment.