Hybrid Clinic Admin & Scheduling Pro

Mass General Brigham Medical Group Northern Mass; Peabody (MA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Northern Mass seeks a full-time Clinic/Practice Assistant to support North Shore locations (Beverly, Danvers, Lynn, Marblehead, Peabody, Rowley, Salem, Saugus, Swampscott). Hybrid schedule; typical shifts 8:00-4:30 or 8:30-5:00, 40 hours/week, remote and in-office days. |This role acts as gatekeeper for practices, delivering high-quality patient experience and handling scheduling, check-in/out, and billing tasks.

Qualifications

• High School Diploma or Equivalent required.
• 2–3 years office experience required.
• Certified Medical Administrative Assistant (CMAA) preferred.

Responsibilities

• Perform routine administrative and clerical duties in a clinic setting.
• Schedule patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.

Skills

Customer service

Multi-tasking

Prioritization

Scheduling

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant (CMAA) preferred

Tools

Epic software

Job description

Mass General Brigham Medical Group Northern Mass seeks a full-time Clinic/Practice Assistant to support North Shore locations (Beverly, Danvers, Lynn, Marblehead, Peabody, Rowley, Salem, Saugus, Swampscott). Hybrid schedule; typical shifts 8:00-4:30 or 8:30-5:00, 40 hours/week, remote and in-office days. |This role acts as gatekeeper for practices, delivering high-quality patient experience and handling scheduling, check-in/out, and billing tasks.