Pulmonary Clinic Assistant — Onsite Front Desk & Admin

Home Base; Salem (MA); On-site; USD 37,000 - 59,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a full-time Clinic/Practice Assistant to support our Salem practice, Monday through Friday, 8:30 AM to 5:00 PM.

The role combines administrative and clinical tasks to keep patient services running smoothly. Based in Salem with a future move to Danvers, the position emphasizes scheduling, check-in/out, basic clerical duties, and patient communication, under supervision.

Qualifications

• High School Diploma or equivalent required.
• Office experience 2-3 years required.
• Certified Medical Administrative Assistant (CMAA) - preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.

Skills

Office Suite

Time Management

Communication

Telephone handling

Education

High School Diploma or Equivalent

Job description

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a full-time Clinic/Practice Assistant to support our Salem practice, Monday through Friday, 8:30 AM to 5:00 PM.

The role combines administrative and clinical tasks to keep patient services running smoothly. Based in Salem with a future move to Danvers, the position emphasizes scheduling, check-in/out, basic clerical duties, and patient communication, under supervision.