Clinical Practice Admin Assistant

Partner's Healthcare; Boston (MA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403 b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham is seeking an administrative professional to support clinical operations at Primary Care in Boston. You will handle scheduling, check-in, and check-out, and perform routine office tasks to ensure smooth patient visits.

The role requires a high school diploma, 0–1 year healthcare office experience, and proficiency with Microsoft Office. Onsite schedule is 40 hours, with day shifts; base pay starts around $20 per hour, with increases by experience.

Qualifications

• Education: High School Diploma or Equivalent required
• Healthcare office experience 0-1 year required
• Ability to use phone system and manage non-routine calls and routine issues

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/EPIC.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc.
• Assist with co-payments if required.
• Act as an EPIC Super User for scheduling, registration and billing systems.
• Provide assistance and training to others in these areas.
• May perform more complex functions (e.g. surgical scheduling) at advanced levels

Skills

Office Suite

Phone etiquette

Time management

Written communication

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking an administrative professional to support clinical operations at Primary Care in Boston. You will handle scheduling, check-in, and check-out, and perform routine office tasks to ensure smooth patient visits.

The role requires a high school diploma, 0–1 year healthcare office experience, and proficiency with Microsoft Office. Onsite schedule is 40 hours, with day shifts; base pay starts around $20 per hour, with increases by experience.