Hybrid Patient Services Coordinator II — Scheduling & Admin

Massachusetts General Hospital; Boston (MA); Hybrid; USD 23,000 - 34,000; Full time

Job summary

Mass General Brigham seeks an Administrative Assistant to support clinical service operations. You will perform routine clerical duties, manage patient appointments, greet patients, and handle routine inquiries. This role emphasizes strong organizational and communication skills.

Experience with Office Suite, scheduling systems, and billing processes is required; CMAA certification is preferred. The position is hybrid, located at 294 Washington Street, Boston.

Qualifications

• High School Diploma or equivalent required.
• CMAA certification preferred.
• 2–3 years of office experience required.
• Proficiency with Office Suite and general office procedures.

Responsibilities

• Perform routine administrative and clerical duties for clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer telephones; schedule appointments.

Skills

Office procedures

Time management

Communication skills

Phone etiquette

Education

High School Diploma

CMAA certification

Tools

Office Suite

Job description

Mass General Brigham seeks an Administrative Assistant to support clinical service operations. You will perform routine clerical duties, manage patient appointments, greet patients, and handle routine inquiries. This role emphasizes strong organizational and communication skills.

Experience with Office Suite, scheduling systems, and billing processes is required; CMAA certification is preferred. The position is hybrid, located at 294 Washington Street, Boston.