Clinic Front Desk & Scheduling Specialist

Mass General Brigham; Danvers (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time Clinic/Practice Assistant to support our Danvers-based practice onsite, Monday through Friday, 8:30/9:00 a.m. start, 40 hours per week.

The role requires patient-facing administrative and light clinical duties, including scheduling, check-in/check-out, and basic documentation. High school diploma and 2–3 years of office experience are required; CMAA is preferred, with Epic experience valued.

Qualifications

• High School Diploma or Equivalent required; CMAA preferred.
• 2-3 years of office experience required.
• Customer service and multitasking skills essential.
• Experience with Epic is preferred for scheduling and billing tasks.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer telephones and schedule appointments.
• File materials in patient folders and print schedules; process billing forms.
• Coordinate with departments for patient records and test results.
• May train others on scheduling, registration, and billing systems.

Skills

Customer service

Multitasking

Prioritization

Communication

Education

High School Diploma or Equivalent

CMAA preferred

Tools

Epic

Scheduling system

Billing system

Job description

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time Clinic/Practice Assistant to support our Danvers-based practice onsite, Monday through Friday, 8:30/9:00 a.m. start, 40 hours per week.

The role requires patient-facing administrative and light clinical duties, including scheduling, check-in/check-out, and basic documentation. High school diploma and 2–3 years of office experience are required; CMAA is preferred, with Epic experience valued.