Hybrid Client Services & Logistics Specialist

RTC; Rolling Meadows (IL); Hybrid; USD 42,865 - 62,321; Full time

Benefits offered by this job

401(k) Plan with company match

Hybrid work-from-home program

Health Insurance

Dental Insurance

Tuition Assistance

Paid Parental Leave

PTO 16 days + 9 holidays

Job summary

RTC is seeking a dynamic Client Services Representative in Rolling Meadows, IL. This hybrid role focuses on data analysis, ERP data maintenance, and cross‑functional collaboration to meet client expectations.

You will monitor shipments, maintain ERP records, and support sales performance metrics while prioritizing tasks in a fast‑paced B2B environment. A Bachelor’s degree is preferred, with ERP experience and Excel proficiency required.

Qualifications

• Bachelor’s degree a plus but not required.
• ERP experience required.
• Proficient in Excel and Word; Excel test required.
• Ability to work in a fast-paced environment and prioritize workload.
• Clear communication and teamwork across departments.
• Applicants must be 18 or older.

Responsibilities

• Manipulate and analyze client data to support decisions.
• Coordinate tasks to meet client demands and deadlines.
• Monitor deliverables and resolve issues within timeframes.
• Collaborate with internal teams to address complex issues.
• Monitor sales performance metrics and take corrective actions.
• Perform accurate data entry and ensure data integrity.
• Maintain ERP records including customer data and inventory.
• Oversee daily logistics, scheduling and tracking of shipments.
• Prioritize tasks in a dynamic B2B environment.
• Adapt priorities based on internal and external needs.

Skills

Data analysis

Communication

Prioritization

Team collaboration

Education

Bachelor’s degree preferred

Tools

ERP system experience

Excel

Word

Job description

RTC is seeking a dynamic Client Services Representative in Rolling Meadows, IL. This hybrid role focuses on data analysis, ERP data maintenance, and cross‑functional collaboration to meet client expectations.

You will monitor shipments, maintain ERP records, and support sales performance metrics while prioritizing tasks in a fast‑paced B2B environment. A Bachelor’s degree is preferred, with ERP experience and Excel proficiency required.