Hybrid Sales Support Specialist — CRM & Forecasting Pro

RIM Recruitment Professionals; Chicago (IL); Hybrid; USD 70,000 - 95,000; Full time

Job summary

RIM Recruitment Professionals’s Chicago client, a Tier 1 automotive supplier, seeks a Sales Support Specialist for a hybrid role combining administrative rigor with sales operations to drive performance and customer satisfaction.

The role coordinates forecasts, prepares proposals and presentations, manages CRM data, supports product launches, and collaborates with Sales, Operations, Marketing, and Finance. Requires 3–5 years in sales support with strong analytics and communication skills.

Qualifications

• College diploma or university degree in Business, Marketing, Finance, or related discipline.
• 3–5 years in sales support or sales operations within a fast-paced environment.
• Strong analytical skills to interpret sales data, forecasts, and performance metrics.
• Experience preparing professional presentations, reports, and customer-facing documentation.
• Advanced organizational and time management skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Proficiency with CRM systems; SAP experience preferred.
• Background in manufacturing, automotive, industrial, or technical product environments.

Responsibilities

• Provide day-to-day administrative support to the Sales Department.
• Prepare customer proposals, presentations, reports, and sales packages.
• Maintain sales forecasts and analyze performance against budgets and objectives.
• Coordinate communication between Sales, Operations, Customer Service, Accounting, Marketing, and other departments.
• Support product launches, sales initiatives, and marketing campaigns.
• Maintain CRM records, customer information, and sales documentation.
• Qualify and route customer inquiries while providing excellent customer service.
• Coordinate sales meetings, training sessions, trade shows, and customer events.
• Prepare monthly sales reports, KPI tracking, and performance metrics.
• Assist with travel coordination, expense reporting, scheduling, and general departmental administration.
• Research market trends and competitive activity to support sales initiatives.
• Participate in continuous improvement initiatives and uphold company quality and safety standards.

Skills

Analytical skills

Communication skills

Time management

MS Office proficiency

Education

College diploma or university degree in Business, Marketing, Finance, or a related discipline.

Tools

Excel

PowerPoint

CRM systems

SAP

Job description

RIM Recruitment Professionals’s Chicago client, a Tier 1 automotive supplier, seeks a Sales Support Specialist for a hybrid role combining administrative rigor with sales operations to drive performance and customer satisfaction.

The role coordinates forecasts, prepares proposals and presentations, manages CRM data, supports product launches, and collaborates with Sales, Operations, Marketing, and Finance. Requires 3–5 years in sales support with strong analytics and communication skills.