Hybrid Casework Associate I & Client Services Lead

Health & Human Services; Town of Burke (WI); Hybrid; USD 32,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) Division of Employment and Independence for People with Disabilities (EIPD) seeks a Casework Associate I (S) to support clients referred to WorkSource West. You will manage intake, track progress, and document case decisions to help clients gain competitive employment.

Responsibilities include coordinating orientation for new consumers, maintaining case records in the management system, and providing monthly updates during case

Qualifications

• Knowledge of casework management and processes.
• Experience with persons with disabilities.
• Experience working with the public and in groups.
• Valid driver’s license required for travel.

Responsibilities

• This Client Manager position provides a single portal of entry for consumers referred to WorkSource West for assessment, training and placement into training programs.
• It will manage all consumer records required to assist in case decisions and participate in evaluation and training programs.
• It will coordinate orientation for new consumers and document work in the case management system.
• It serves as the main coordinator of all consumer information toward identified employment goals.

Skills

Casework management

Disabilities experience

Public/group facilitation

Valid driver’s license

Education

Bachelor’s degree in relevant field

Job description

The North Carolina Department of Health and Human Services (DHHS) Division of Employment and Independence for People with Disabilities (EIPD) seeks a Casework Associate I (S) to support clients referred to WorkSource West. You will manage intake, track progress, and document case decisions to help clients gain competitive employment.

Responsibilities include coordinating orientation for new consumers, maintaining case records in the management system, and providing monthly updates during case