Casework Associate I / Human Services Coordinator

Health & Human Services; North Carolina; On-site; USD 32,000 - 57,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks a Casework Associate I to provide occupational and vocational assessment and training for individuals with disabilities, helping them pursue competitive employment in the community. The role is based in Morganton at WorkSource West and reports to the Unit Manager or designee.

Responsibilities include teaching work behaviors, setting up daily workflows, evaluating readiness for employment, developing ITPs, delivering

Qualifications

• Bachelor's degree or equivalent with related experience.
• Experience with casework or counseling techniques.
• Equivalent combination of education and experience may apply.

Responsibilities

• Teach work behaviors, productivity, and safety in real work settings.
• Set up daily workflows and monitor safety and quality.
• Evaluate client readiness for employment via observation.
• Develop Individualized Training Plans (ITP) based on eligibility.
• Provide curriculum and skills training at WorkSource West Facility.
• Document services in clients' rehabilitation plans.
• Support outreach to educate the community on services.

Skills

Disabilities experience

Employment prep

Teamwork

Driver's license

Education

Bachelor's degree in related field

Job description

Job Title

Casework Associate I (S)

Position Details

Position Number 60055167 Grade NC04

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This Casework Associate I/Human Service Coordinator position is located in Morganton at the WorkSource West Facility and under the supervision of the Unit Manager or designee, serves youth and adults with various disabilities. The primary purpose of this this position is to provide occupational and vocational assessment and training services to individuals with disabilities to help them prepare them for competitive employment in their community.

Job Responsibilities

• Teaching appropriate work behaviors including productivity and safety awareness in real work situations
• Daily set up of the work setting, workflow and monitoring for safety and quality assurance
• Evaluating clients readiness for employment through observation, productivity standards, and work behaviors
• Developing Individualized Training Plans (ITP) for clients based eligibility, observation, and case record documentation
• Providing curriculum and skills training in career areas taught at the WorkSource West Facility
• Documenting provision of services provided in accordance with clients rehabilitation plan
• Supporting outreach activities to educate the community on services provided by NC EIPD and the WorkSource West Facility

Salary Range

Salary Range: $32,287 - $56,502

Recruiter Preferences

Recruiter: Dreisa Yvonne Johnson Contact: DHHS Workday Support Form

Preferred Qualifications

• Experience working with persons with disabilities
• Knowledge and/or experience helping others prepare for and obtain employment
• Knowledge of and/or experience working within a team and group setting
• Valid NC driver's license required to drive state vehicles

Posting Information

Posting closes at 11:59 p.m. the night before the closing date

Position is funded in part through federal funds

Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits.

Equal Opportunity Employer

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

Minimum Education and Experience

Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution; or Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling; or equivalent combination of education and experience. Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.