Casework Technician — Disability Services (Hybrid)

Health & Human Services; Morehead City (NC); Híbrido; USD 39.000 - 69.000; Jornada completa

Descripción de la vacante

The North Carolina Department of Health and Human Services (DHHS) Morehead City office is seeking an Administrative Specialist I (S) to provide technical and para-professional support to staff assisting people with disabilities to achieve employment goals.

The role involves interviewing consumers, documenting casework, coordinating with employers, inputting data, and handling authorizations and billing, with a hybrid-teleworking schedule including weekly onsite hours.

Formación

• Knowledge or experience working with a team.
• Demonstrated experience performing routine office support functions.
• Demonstrated experience working with the public.

Responsabilidades

• Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and developing individualized plans for employment
• Documenting casework and provisions of substantial services
• Providing follow-up with consumers, employers, vendors and other agency personnel as needed
• Provide support as designated by the counselor, working with community employers using the dual customer approach to place consumers with disabilities in appropriate jobs for successful outcomes
• Inputting casework data into relevant applications throughout the rehabilitation process
• Preparing documents including authorizations, processing billing for payment and correspondences as needed and completing all related administrative tasks.

Conocimientos

Team collaboration

Office support

Public interaction

Educación

High school diploma or GED

Two years administrative experience

Descripción del empleo

The North Carolina Department of Health and Human Services (DHHS) Morehead City office is seeking an Administrative Specialist I (S) to provide technical and para-professional support to staff assisting people with disabilities to achieve employment goals.

The role involves interviewing consumers, documenting casework, coordinating with employers, inputting data, and handling authorizations and billing, with a hybrid-teleworking schedule including weekly onsite hours.