Hybrid Casework Technician — Disability Services

Arts In Wilmington; Morehead City, Northern (NC, KY); Hybrid; USD 39,000 - 49,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) in Morehead City seeks a Casework Technician to support disability services and job placement efforts. This hybrid, full-time role assists counselors by interviewing clients, documenting casework, and coordinating with employers and community agencies.

You will input data into rehabilitation systems, prepare authorizations, and handle billing and correspondence.

Qualifications

• Team experience working with colleagues to deliver services.
• Experience performing routine office support functions.
• Experience working with the public and diverse clients.

Responsibilities

• Interviewing consumers and gathering diagnostic reports to support eligibility determinations.
• Documenting casework and provision of services to clients.
• Providing follow-up with consumers, employers, and other agency personnel as needed.
• Inputting casework data into rehabilitation applications and systems.
• Preparing authorizations, processing billing, and related administrative tasks.

Skills

Team experience

Office support

Public interaction

Education

High school diploma or GED

Job description

The North Carolina Department of Health and Human Services (DHHS) in Morehead City seeks a Casework Technician to support disability services and job placement efforts. This hybrid, full-time role assists counselors by interviewing clients, documenting casework, and coordinating with employers and community agencies.

You will input data into rehabilitation systems, prepare authorizations, and handle billing and correspondence.