Hybrid Billing Specialist: Precision & Issue Resolver

Allied Resources Technical Consultants; Louisville (KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Allied Resources Technical Consultants is seeking a Billing Specialist for a hybrid role. The position focuses on ensuring accurate customer billing records, researching billing exceptions, resolving account discrepancies, and processing adjustments.

The ideal candidate brings strong analytical skills, keen attention to detail, and experience in billing, financial, or customer account environments. Key responsibilities include researching discrepancies in CCS, maintaining auditable billing

Qualifications

• Experience in billing, financial, or customer account environments.
• Strong analytical skills and attention to detail.

Responsibilities

• Research, analyze, and correct customer account and billing discrepancies within the customer care system (CCS).
• Maintain accurate and auditable customer billing records.
• Review billing exceptions and process billing corrections, adjustments, and rebills as needed.
• Analyze customer account information to ensure accurate billing and usage calculations.
• Coordinate service order completion, including meter changes and account updates.

Skills

Analytical skills

Attention to detail

Billing experience

Tools

CCS

Job description

Allied Resources Technical Consultants is seeking a Billing Specialist for a hybrid role. The position focuses on ensuring accurate customer billing records, researching billing exceptions, resolving account discrepancies, and processing adjustments.

The ideal candidate brings strong analytical skills, keen attention to detail, and experience in billing, financial, or customer account environments. Key responsibilities include researching discrepancies in CCS, maintaining auditable billing