Hybrid Behavioral Health Program Lead

CenterWell Senior Primary Care; Glendale (AZ); Hybrid; USD 115,000 - 158,000; Full time

Job summary

CenterWell Senior Primary Care is seeking a Program Delivery Lead to oversee Tandem Behavioral Health Care program operations and strategy. You will manage analytics, dashboards, and reporting in collaboration with clinical and product teams.

You will partner with diverse stakeholders, define metrics, and drive adoption of new strategies while ensuring alignment with BH strategy and budgets.

Qualifications

• Bachelor’s degree in a relevant field (e.g. health care administration, business administration, social work)
• 5+ years experience in healthcare strategy and operations, including health-related product, IT, analytics, preferably in value-based care or behavioral health
• 5+ years of cross-functional translation tooling experience (e.g., sitting between clinical leadership team and hands-on-keys product development team)
• Experience in developing performance dashboards – defining metric definitions, collaborating with analytics and tech teams to implement dashboards, and defining product feature specifications
• Excellent collaboration capabilities and high EQ; integrator; can optimize system-level processes across stakeholders
• Must reside in a CenterWell/Conviva market location

Responsibilities

• Own, design, and execute analytics related to program performance, including access, clinical quality, cost, budgets, forecasts, KPIs, technology enablement, and data integrations
• Build and maintain Power BI–based dashboards to measure program performance and support executive-level reporting
• Own program reporting and use analytics-driven insights to communicate the program’s impact and performance to market leaders and PCO executives
• Partner closely with the EMR product team, clinical analytics, Medical Economics, and other key stakeholders to define metrics, integrate data, and strengthen reporting capabilities
• Own the business partnership and design input for technical products that support Tandem Care and PCO clinicians
• Establish and maintain collaborative relationships with strategic stakeholders to support program and project implementation
• Manage special projects at the request of the National BH Director on an ad hoc basis

Skills

Analytical skills

Problem solving

Excel proficiency

PowerPoint proficiency

Excellent communication

Project management

Multi-tasking

Collaboration

Empathy/patient advocate

Education

Bachelor’s degree in health care administration / business administration / social work

Master’s degree in health care administration / business administration / nursing / social work

Tools

Power BI

Excel

PowerPoint

Job description

CenterWell Senior Primary Care is seeking a Program Delivery Lead to oversee Tandem Behavioral Health Care program operations and strategy. You will manage analytics, dashboards, and reporting in collaboration with clinical and product teams.

You will partner with diverse stakeholders, define metrics, and drive adoption of new strategies while ensuring alignment with BH strategy and budgets.