Hybrid Banking Associate: Service & Teller

Eastern Bank; Cambridge (AL); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Total Rewards benefits

Retirement plan

Tuition reimbursement

Job summary

Eastern Bank is seeking a Service Associate who blends customer service with teller responsibilities in a hybrid branch setting. You will open deposits, process loan applications, close loans, and refer customers to other bank lines to grow the portfolio.

Ideal candidates will balance platform sales with teller tasks, maintain compliance, and build relationships with customers. The role offers growth potential and a comprehensive Total Rewards package including retirement benefits.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is a plus.

Responsibilities

• Opens deposit accounts and processes loan applications.
• Closes loans and refers to other bank units and partners.
• Proactively engages high-value customers to grow the portfolio.
• Ensures operational compliance and handles daily account maintenance.
• Balances time between platform sales and teller duties.

Skills

Customer service

Sales

Teller duties

Banking knowledge

Communication

Relationship building

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate who blends customer service with teller responsibilities in a hybrid branch setting. You will open deposits, process loan applications, close loans, and refer customers to other bank lines to grow the portfolio.

Ideal candidates will balance platform sales with teller tasks, maintain compliance, and build relationships with customers. The role offers growth potential and a comprehensive Total Rewards package including retirement benefits.