Hybrid Banking Specialist: Sales & Teller

Eastern Bank; Lee (MA); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Total Rewards benefits

Retirement package

Medical, dental, vision, life and disa

Vacation and tuition reimbursement

Job summary

Eastern Bank is seeking a Service Associate who will operate as a hybrid role, combining customer service duties with teller responsibilities at branch locations. The role focuses on deposits, loans, and high-value customer outreach to grow the portfolio.

The incumbent must be able to work independently in a fast-paced environment, with strong communication and relationship-building skills, and a high school diploma; banking experience is a plus.

Qualifications

• Must be able to work independently and multi-task in a fast-paced environment.
• Strong communication to exchange accurate information.
• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services, or hospitality preferred.
• Some banking experience is preferred.
• Strong business acumen and professionalism.
• Ability to build relationships across the organization.

Responsibilities

• Open deposit accounts and process loan applications.
• Close loans and refer to other bank lines.
• Proactively reach out to high-value customers to grow portfolios.
• Process teller transactions and deposits.
• Ensure compliance with bank policies.
• Achieve quarterly sales targets.

Skills

Customer service

Sales experience

Multi-tasking

Communication skills

Relationship building

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate who will operate as a hybrid role, combining customer service duties with teller responsibilities at branch locations. The role focuses on deposits, loans, and high-value customer outreach to grow the portfolio.

The incumbent must be able to work independently in a fast-paced environment, with strong communication and relationship-building skills, and a high school diploma; banking experience is a plus.