Hybrid Banking Associate: Sales & Teller

Eastern Bank; Abington (MA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Job summary

Eastern Bank is seeking a Service Associate who blends customer service with teller duties across branch locations. The role includes opening accounts, processing loans, and assisting customers with transactions while pursuing sales goals.

The position requires flexibility between platform and teller duties, with emphasis on accuracy and regulatory compliance. Benefits and retirement package are highlighted in the posting.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services, or hospitality preferred.
• Some banking experience is a plus.

Responsibilities

• Open deposit accounts.
• Prepare and process loan applications.
• Close loans for applicable business lines.
• Refer customers to other bank lines and third-party partners.
• Proactively reach out to high-value customers to retain and grow the portfolio.
• Ensure operational compliance and adherence to policy.
• Handle daily account maintenance and service issues.
• Support in achieving quarterly sales.

Skills

Customer service

Sales experience

Multi-tasking

Communication skills

Technical literacy

Independent work

Education

High school diploma or equivalent

Tools

Banking software

Job description

Eastern Bank is seeking a Service Associate who blends customer service with teller duties across branch locations. The role includes opening accounts, processing loans, and assisting customers with transactions while pursuing sales goals.

The position requires flexibility between platform and teller duties, with emphasis on accuracy and regulatory compliance. Benefits and retirement package are highlighted in the posting.