Hybrid Banking Associate: Sales & Teller

Eastern Bank Careers; Falmouth (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank is seeking a Service Associate to perform hybrid duties as a Customer Service Representative and Teller. The role involves handling deposits, loans, and customer referrals across branch locations.

Starting pay is $22.00 per hour with potential for additional compensation. Prior banking or retail sales experience is preferred, with high school diploma required. Benefits and retirement package are offered.

Qualifications

• Experience in retail, financial services or hospitality environments is preferred.
• Strong communication and relationship-building skills.
• Ability to work independently in a fast-paced setting.

Responsibilities

• Assist customers with deposits, withdrawals, and basic banking transactions.
• Open deposit accounts and prepare loan applications.
• Process loan closings and refer customers to other bank services.
• Reach out to high-value customers to retain and grow the portfolio.
• Ensure compliance with bank policies and procedures.

Skills

Customer service

Sales experience

Teller operations

Banking knowledge

Education

High School Diploma

Job description

Eastern Bank is seeking a Service Associate to perform hybrid duties as a Customer Service Representative and Teller. The role involves handling deposits, loans, and customer referrals across branch locations.

Starting pay is $22.00 per hour with potential for additional compensation. Prior banking or retail sales experience is preferred, with high school diploma required. Benefits and retirement package are offered.