Hybrid Bank Service Associate: Customer Service & Teller

Eastern Bank; Brockton (MA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank offers a hybrid Service Associate role combining customer service and teller responsibilities in a traditional branch setting. You will open deposit accounts, process loan applications, and close loans while actively cross-selling and referring customers to other bank services.

Relevant experience in retail banking or financial services, strong communication, and the ability to learn product details quickly are essential for success in this position.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is a plus.

Responsibilities

• Opens deposit accounts and processes loan applications.
• Closes loans and makes referrals to other bank units and partners.
• Proactively retains and grows customer portfolios and ensures compliance.
• Handles daily account maintenance and sales targets.

Skills

Customer service

Teller duties

Sales experience

Independent work

Education

High school diploma or equivalent

Job description

Eastern Bank offers a hybrid Service Associate role combining customer service and teller responsibilities in a traditional branch setting. You will open deposit accounts, process loan applications, and close loans while actively cross-selling and referring customers to other bank services.

Relevant experience in retail banking or financial services, strong communication, and the ability to learn product details quickly are essential for success in this position.