Hybrid Banking Associate: Sales & Teller Specialist

Eastern Bank Careers; Hyannis (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank Careers is seeking a Service Associate who will work in a hybrid role combining customer service and teller duties. You will handle deposits, loans, and customer referrals while delivering service with accuracy and compliance.

The position requires 1-2 years of sales experience and banking exposure, with emphasis on building relationships and meeting quarterly sales targets. High school diploma required.

Qualifications

• Ability to work independently and multi-task in a fast-paced environment.
• Outgoing self-starter who is technically literate and capable.
• Sales experience in retail, financial services, or hospitality preferred.
• Some banking experience is a plus (e.g., teller).
• Basic business acumen and professionalism required.
• Strong communication to articulate information clearly to customers.

Responsibilities

• Open deposit accounts and process loan applications for various lending units.
• Close loans and refer to other bank lines and third-party partners.
• Proactively reach out to high-value customers to retain and grow the portfolio.
• Ensure compliance with policies and handle daily account maintenance.
• Support quarterly sales goals and assist in platform and teller duties as needed.
• Process deposits, cash checks, and record sale of monetary instruments as required.
• Handle government reports for large cash transactions and currency exchanges.

Skills

Independence

Multi-tasking

Self-starter

Technical literacy

Sales experience

Banking experience

Communication

Business acumen

Education

High school diploma or equivalent

Job description

Eastern Bank Careers is seeking a Service Associate who will work in a hybrid role combining customer service and teller duties. You will handle deposits, loans, and customer referrals while delivering service with accuracy and compliance.

The position requires 1-2 years of sales experience and banking exposure, with emphasis on building relationships and meeting quarterly sales targets. High school diploma required.